A Flexible Approach to Usability Testing

nSqaure believes that usability revolves around the entire app-driven experience. Our app usability testing methods uncover problem areas where the customer experience is not great both inside and outside of the app. We provide behavior-driven insights and usability recommendations to improve customer experience that extend beyond the app and into the physical world.

How We Are Different:
  • Our usability team is a target set of end user audience, both from within and outside the company.
  • The team does not necessarily understand the internals of the product under test.
  • To give actionable usability feedback to our clients, we train and work with the team to supplement the required knowledge.
  • We invest time in understanding the product's user base and choose the right team to test.
  • Our partnerships with domain houses, such as universities, empower us to take on more realistic usability testing within short test cycles and affordable costs.